Terms and Conditions – 10sbet Pakistan Online Gaming Platform

By accessing or using 10sbet in any capacity, you confirm that you accept these Terms and Conditions in their entirety. This acceptance is automatic upon registration and continues for as long as you maintain an active account at 10sbet.

These Terms are written in English and the English version is the authoritative version in all circumstances. Any translated or summarised version of these Terms is provided for convenience only and does not override the English text.

10sbet reserves the right to update or amend these Terms at any time. When changes are made, the updated Terms will be published on this page with a revised "Last Updated" date. Continued use of 10sbet after any update constitutes acceptance of the revised Terms. It is your responsibility to review this page periodically.

To open and maintain an account at 10sbet, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age. 10sbet strictly prohibits minors from using the platform in any capacity.
• You must be a real individual acting on your own behalf — no corporate entities, syndicates or third parties may operate a personal account.
• You must have the legal capacity to enter into a binding agreement under the laws applicable to your location.
• You must not be a current employee, contractor or immediate family member of an employee of 10sbet or its affiliated companies.
• You must not be using a VPN, proxy or other anonymising service to circumvent geographic or account restrictions at 10sbet.

10sbet reserves the right to request age verification documentation at any time. Accounts that cannot confirm eligibility will be suspended pending verification or permanently closed if verification cannot be completed. Any winnings accumulated during a period of suspected ineligibility may be withheld pending investigation.

Each individual may register and maintain only one account at 10sbet. Opening multiple accounts — whether under the same name, mobile number, email address, payment method or device — is a breach of these Terms. All duplicate accounts will be closed and any balances within them may be forfeited.

When registering, you are required to provide accurate, truthful and complete information. This includes your real name, mobile number and any other details requested during registration or during subsequent identity verification processes. Providing false information to 10sbet is grounds for immediate account closure.

You are solely responsible for:

• Maintaining the confidentiality of your account credentials, including your password and any OTP codes received via SMS.
• All activity that takes place under your account, whether or not you personally initiated that activity.
• Notifying 10sbet immediately if you become aware that your account has been accessed without your authorisation.
• Keeping your contact information up to date so that security communications reach you promptly.

10sbet will never ask for your password via email, SMS or phone call. Any such communication purporting to be from 10sbet and requesting your password should be reported to our support team immediately as a potential phishing attempt.

All financial transactions at 10sbet are processed in Pakistani Rupees (PKR). 10sbet accepts deposits and processes withdrawals through the following methods: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer and Visa/Mastercard debit or credit cards.

The following rules apply to all deposit and withdrawal transactions:

• The minimum deposit at 10sbet is Rs 200. Maximum deposit amounts vary by payment method and account tier.
• Deposits are credited to your account balance in real time for Easypaisa and JazzCash. Bank transfers may take up to one business day to reflect.
• All funds deposited at 10sbet must be your own money. Depositing funds on behalf of another person or using a payment method registered to someone else is prohibited.
• Withdrawals will only be processed to a payment method registered in the same name as the 10sbet account. We do not process withdrawals to third-party accounts under any circumstances.
• Standard withdrawal processing to Easypaisa or JazzCash takes under one hour for verified accounts. IBFT transfers process within the same business day. Visa/Mastercard withdrawals may take 3–5 working days.
• 10sbet reserves the right to request supporting documentation before processing any withdrawal. This is a standard security procedure and applies equally to all members.
• Minimum withdrawal amount is Rs 500. Withdrawal requests below this threshold will not be processed.

All bets and wagers placed at 10sbet are subject to the general rules outlined here as well as any specific rules applicable to the individual sport, event or game type. In the event of a conflict between these general Terms and specific game rules, the specific rules take precedence for that game or event type.

The following general rules apply to all betting and gaming activity at 10sbet:

• Bets are only accepted and confirmed when 10sbet's system issues a successful confirmation reference. A bet that does not receive confirmation has not been accepted and will not be settled.
• Once a bet is confirmed, it cannot be cancelled or modified by the member. 10sbet does not offer cash-out or bet cancellation as a standard feature unless specifically stated for a particular market.
• 10sbet reserves the right to void any bet placed on an event or market where incorrect odds were published due to a manifest error on our part. Members will be notified and the relevant stake refunded in such cases.
• Minimum bet amounts at 10sbet are Rs 50 for casino and card games and Rs 100 for sports betting markets, unless stated otherwise on the specific market or game.
• Maximum bet limits apply per event, game and account tier. 10sbet reserves the right to adjust maximum bet limits at any time, including for individual accounts.
• Any bet placed using funds obtained through fraudulent activity, payment fraud or exploitation of system errors will be voided and the account closed.

For live in-play betting markets, 10sbet may suspend a market at any time during an event. Bets placed before a suspension are valid subject to standard settlement rules. 10sbet takes no responsibility for connectivity issues that may prevent a member from placing or modifying a bet.

10sbet offers a range of bonuses and promotional offers to both new and existing members. All bonuses are subject to specific terms that are published alongside each offer. By claiming any bonus at 10sbet, you agree to the general bonus conditions stated here as well as the specific terms of that individual promotion.

• Bonuses are intended for recreational players only. 10sbet reserves the right to refuse, withdraw or recalculate any bonus that it reasonably believes has been claimed through bonus abuse, arbitrage or collusion.
• Each bonus has a stated wagering requirement — a minimum amount that must be wagered before any bonus-derived winnings can be withdrawn. Wagering requirements vary by promotion and are stated clearly on each offer page.
• Only one welcome bonus may be claimed per account, household or IP address. Multiple accounts registered with the purpose of claiming multiple welcome bonuses constitute a breach of these Terms.
• Bonuses expire if not claimed within the stated validity period. Expired bonuses cannot be re-issued.
• 10sbet reserves the right to modify, suspend or withdraw any bonus or promotional offer at any time. Where a bonus is modified after a member has already opted in, 10sbet will make reasonable efforts to notify affected members.
• Free bets and bonus credits hold no cash value and cannot be transferred between accounts or exchanged for cash directly.

Current promotions and their full individual terms are available on the Promotions page of 10sbet. If you have any questions about a specific bonus, contact support before claiming.

The following actions are strictly prohibited at 10sbet and will result in immediate account suspension, closure and potential forfeiture of balances:

• Opening or operating more than one account at 10sbet, including accounts under different names or contact details.
• Using software, bots, automated scripts or any other artificial means to place bets, exploit promotions or interact with 10sbet's systems.
• Exploiting technical errors, glitches or software bugs in games to gain an advantage. Any winnings accumulated through exploitation of an error will be void.
• Colluding with other players to manipulate game outcomes, share hole cards or otherwise gain an unfair advantage in any poker or card game at 10sbet.
• Using a payment method that does not belong to you or depositing funds obtained fraudulently.
• Engaging in any form of match-fixing, corrupt betting or providing insider information for betting purposes.
• Attempting to launder money through the 10sbet platform or using gaming activity to conceal the origin of funds.
• Harassing, threatening or abusing 10sbet staff, agents or other players in any communication channel.

10sbet takes the security of your personal and financial information seriously. All data transmitted between your device and 10sbet's servers is protected with 256-bit SSL encryption. Payment details are never stored in plain text and are handled in accordance with applicable data protection standards.

By registering at 10sbet, you consent to the collection, storage and processing of your personal data as described in our Privacy Policy. This includes your name, contact details, payment history and gaming activity records. This data is used to manage your account, process transactions, verify identity and comply with applicable legal obligations.

10sbet will never sell, rent or share your personal data with third-party advertisers. Data may be shared with licensed third-party service providers who support platform operations — such as payment processors and identity verification services — only to the extent necessary to deliver those services.

10sbet is committed to responsible gaming. Gaming is intended to be an enjoyable form of entertainment — it should not be treated as a source of income or a way to recover financial losses. 10sbet provides a suite of tools to help members stay in control:

• Deposit Limits: Set daily, weekly or monthly caps on how much you can deposit at 10sbet. Limits take effect immediately when reduced and after a 24-hour cooling period when increased.
• Session Time Alerts: Receive automatic notifications when you have been logged in and active for a set period of time.
• Self-Exclusion: Exclude yourself from 10sbet for a period of your choosing — from 24 hours to permanent. Self-exclusion takes effect immediately and cannot be reversed during the chosen period.
• Reality Checks: Periodic pop-ups during gaming sessions that display your session duration and net position.

All responsible gaming tools are accessible directly from your account settings without requiring you to contact support. If you believe you or someone you know may have a gambling problem, please visit our Responsible Gaming page for resources and support options.

10sbet will never market to a member who has self-excluded or applied a deposit limit. If you receive a promotional communication after activating a restriction, please report it to our support team immediately.

You may close your 10sbet account at any time by contacting our support team. Upon closure, any remaining real money balance — excluding any bonus balance subject to incomplete wagering requirements — will be refunded to your nominated withdrawal method within standard processing time.

10sbet reserves the right to close, suspend or restrict any account at its discretion in the following circumstances:

• Breach of any term in these Terms and Conditions.
• Failure to complete identity or age verification within a reasonable period when requested.
• Suspected fraudulent activity, payment fraud or money laundering.
• Detected use of a VPN, proxy or other anonymisation service in violation of our geographic restrictions.
• Account inactivity — accounts with no login activity for a period exceeding 12 months may be treated as dormant. 10sbet will attempt to contact dormant account holders before applying any dormancy measures.

Where an account is closed due to a breach of these Terms, 10sbet reserves the right to withhold part or all of the account balance as compensation for administrative costs, forfeited bonuses or losses resulting from the breach. In cases of confirmed fraud, all funds may be forfeited.

10sbet provides its platform on an "as is" and "as available" basis. While we make every reasonable effort to ensure continuous uptime and accurate functionality, we cannot guarantee that the platform will be available without interruption, error-free or free from technical issues at all times.

To the maximum extent permitted by applicable law, 10sbet shall not be liable for:

• Any loss of winnings, profits or opportunities arising from technical faults, system downtime or connectivity failures beyond our control.
• Any errors in the publication of odds, game outcomes or promotional terms that were the result of a genuine and verifiable technical error.
• Any damages arising from unauthorised access to your account where such access resulted from your failure to maintain account security.
• Any indirect, incidental or consequential losses arising from your use of 10sbet.

Nothing in these Terms limits 10sbet's liability for fraud, wilful misconduct or any other liability that cannot be excluded by law. If you have a genuine complaint about a service failure at 10sbet, please contact our support team — we take all service complaints seriously and will investigate fully.

10sbet may update these Terms and Conditions at any time. When material changes are made, we will provide notice via email to your registered email address or via a notification within the platform, at our discretion. The updated Terms will also always be accessible on this page with a revised "Last Updated" date.

If you continue to use 10sbet following notification of changes to these Terms, your continued use will constitute acceptance of the revised Terms. If you do not agree to any change, you should close your account before the updated Terms take effect.

Minor clarifications, corrections to typographical errors and formatting changes do not constitute material changes and may be made without separate notification, though this page will always reflect the current version of the Terms.

If you have any questions about these Terms and Conditions, or if you wish to raise a formal complaint about any aspect of 10sbet's service, please contact our support team:

• Email: support@10sbet.biz
• Live Chat: Available 24/7 from any page on 10sbet

For responsible gaming support, visit the Responsible Gaming page. For information about how we handle your personal data, visit the Privacy Policy page. For frequently asked questions about accounts, payments and games, visit the FAQ page.

10sbet aims to respond to all formal complaints within 48 hours. Where a complaint requires investigation, we will acknowledge receipt within 24 hours and provide a full response within 7 working days.